• Wi-Fi trumps all. Really now, could you imagine staying in a hotel that didn’t have internet access? That’s a nightmare waiting to happen.
• Guests want a high end coffee machine in the room. This makes some sense: if you fork out the money for a gorgeous room, the last thing you want to do is leave it to find a good cup of joe.
• Complimentary bottled water was a simple amenity that most guests would like to see.
• Wine tasting and happy hour is a fan favourite (you don’t say!)
• Interestingly enough, a lot of people snatch a magazine or book from their hotel room. We just want to ask those people: do you really need ANOTHER copy of the bible?

Check out all these stats and more in the INFOGRAPHIC below:

Reviews have become an important part of our culture – whether we like it or not. It’s almost funny how a complete stranger has the ability to change our perception of a business before we even experience it. Check out the INFOGRAPHIC below, it details some of the surprising (and not so surprising) facts about online reviews.

Have you ever written a review about a local (or large scale) business? What kind of factors do you look for when reading and trusting an online review? Share in the comments.