Mom says it best. 

For as long as I can remember, I’ve been the person in my family that grandma (who is now on Facebook), grandpa, mom, dad and even brother have gone to when they have questions about digital. Perhaps this comes from a long history of toying with my Dad’s business computer growing up – and being personally responsible for its many crashes. I learned a lot through trial and error, and always seemed to pick up knowledge with each computer crash. I honestly can’t imagine what it would have been like to grow up with no PC in the home. Technology is ingrained in my generation’s identity, and because of this: it’s apparent that there’s a perceived divide between my generation, and the ones before me.

The question is: Is this perceived divide a reality? Working in a digital environment, I’m constantly surrounded by people who are technologically savvy. Yes, there are moments when my elder coworkers aren’t always aware of some of the current technology advances – but the door swings both ways. I’m part of a generation that has a need for speed – and a knack for multi-tasking, but we’re taught patience and quality by those who have come before us. I don’t think that there is a divide: but a fantastic opportunity for personal growth and development. We’re all human – and can leverage all skill sets with effective communication and understanding. The divide becomes more of an asset – as we now have an opportunity to learn from each other. There’s a great article posted by the Financial Post that I saw today, and I want to share with you the highlights of identifying how to embrace Gen Y.

Bend Most entrepreneurs are proud to change as their customers evolve; now they must shift gears as their workforce changes. If you don’t meet Gen Y at least halfway, you’ll miss out on the best and brightest of a generation.

GenY is impressed only by competence They don’t care about titles or traditional authority. “They want leaders who are inspiring, genuine and authentic,” Montalbano says. “They need to understand the ‘why’ in everything they do.”

Learn to collaborate, not dictate Employers tend to create a central strategy and then push it down through the organization. Gen Y-ers crave structure, but they want a say in creating it. “Get them involved in the business of the business,” Graff advises. Instead of telling employees what to do, break them into teams to develop their own solutions.

Help Gen Y succeed Gen X may be individualists, but Gen Y want to succeed within the organization. Encourage ambition, Graff and Montalbano say, by offering regular coaching and mentoring, training and cross-training, and formal succession plans. In Gen X, Montalbano says, “We all wanted mentoring and coaching, but we didn’t get it. Gen Y says that’s not acceptable: ‘I need to know exactly where I stand so I can move to the next level’. ”

Live your values For Boomers, it was all about the work. For Gen Y, it’s the meaning of their work. Who are they helping? What values does their employer represent, beyond making money? “With Gen Y, the reward is meaningful work,” Montalbano says. “They will work hard, they will work 24/7, if what they are doing is meaningful.”

Encourage collective work Millennials are loyal — but not to their employer. Raised on preschool, team sports and multiplayer online games, Gen Y are loyal to their groups. “Their peers are the most important part of their job,” Graff says. “They’ve been brought up with others; working by themselves is near death.” Involve more employees in the hiring process, he says: When peers pick their co-workers, an organization becomes “stickier.”

Focus on balance Boomers worked all-out to get ahead; Gen X introduced the concept of work-life balance. Gen Y makes it mandatory. “They are not living to work, they are working to live,” Graff says. Adds Montalbano: “They will not negotiate their extracurricular activities for work.”

Source: http://business.financialpost.com/2012/07/02/gen-yers-require-care-and-nuturing/

Reality is: I’ll always be excited to work with the generations before me, and those below. Collaboration is one of the key factors to success, and success is something achieved by every generation in one form or another.  Plus, it’s kind of amazing that my Grandma is on Facebook. What are your thoughts? Do you think that there is a divide between generations?

Last month, I turned 25. Since becoming gainfully employed, I’ve made a lot of professional mistakes—and learned a few things, along the way. Here are 25 of them. Let me know if you agree, or what you would add to this list.

By 25, you should know how to:

1. Take rejection with poise.

By now you should’ve faced some sort of professional rejection. My favorite was having my résumé handed back to me after a job interview.

2. Do your own bitch work.

Empathy is an important trait for all managers. Knowing what it’s like to do the grunt work makes you appreciate those who have to do it after you. Assuming that you are not above anything will help you soar in your career.

3. Craft an appropriate LinkedIn connection invite request.

I don’t mind getting LinkedIn connection requests from random people, but it irritates me when they don’t have a tailored message and instead use the standard LinkedIn invite line. Here’s an idea for something that could work: “Hi Jenny, I noticed we both work in the Chicago marketing scene and wanted to connect with you. Maybe I could buy you a cup of coffee/tea in the near future to learn more about what you do?”

4. Ask for a raise.

When you’re worth more than you earn, you need to know how to ask for more. After being out of school for three years, learn how to broach the topic. Not sure how to do that? Read this.

5. Delegate work.

Delegating responsibility is underrated. By 25, you should know when it’s appropriate to delegate and how to do it. For example, if someone asks me to perform a task that is within my power, but I don’t have the time for it, I look for the colleague it makes most sense to perform that task regularly, and ask him or her to do it.

6. Pick your battles.

Not every battle is worth fighting; you should know which are worth your time and energy. Getting upset with the way someone sends incessant emails takes a backseat to someone who fails to communicate important pieces of information.

7. Unplug.

Once you answer that work email at 11 p.m., you set a precedent that you’re available 24/7. Unless it’s an emergency, try not to check your work email (or mark it unread and deal with it when you get to the office).

8. Put in your two-weeks’ notice.

If you’re lucky enough to have loved your first job out of college and are still there by 25, bravo! But you should know how to tactfully put in your two weeks’ notice, if you make a career move. This requires a written resignation. Here’s a great guide on doing the dirty deed.

9. Tactfully give your business card at a networking event.

No one likes the business card ninja who swoops in, throws his or her card at you, and leaves you stunned. First, have a conversation with someone. Find out stuff you have in common. Then offer your card as a way to stay in touch.

10. Avoid getting sloppy at a networking event.

An open bar doesn’t give you permission to act like you did at college frat parties. Have a few drinks to loosen up, but keep it professional.

11. Prioritize your time.

For example, tackle your bigger work issues toward the beginning of the day and save your smaller, less important tasks for the end of the day when you’re winding down. Remember: There’s always tomorrow.

12. Set professional goals.

You want accomplishments on your résumé, not just finished tasks. Setting annual professional goals will set you on track to advance your career. Meeting mentors in your industry through networking events and LinkedIn will help you realize what goals you need to prioritize.

13. Send an SOS.

Chances are you’ve felt overwhelmed by your workload at least once in your career. Knowing when and how to send a help signal to your manager and or co-workers is essential to preventing burnout.

14. Conduct an interview.

Knowing how to interview someone is an important skill. Not only does it teach you how to ask the right questions, but also it teaches you what skill set and personality you value in yourself and your potential co-workers.

15. Communicate.

Communication, when done well, sets you apart from other young professionals. Good communication is a strong asset, so learn it while you’re in the beginning stages of your career. For example, when emailing project specs, I copy as many people I think will benefit from the discussion. Bringing someone in during the later stages of development could mean painful—and unnecessary—back-peddling.

16. Handle being caught venting about co-workers.

It happens to the best of us. Your co-worker commits a major faux pas, and you need to vent about it to another co-worker. Then you get caught. Knowing how to turn it into a dialogue with constructive criticism—or knowing how to avoid it all together—is important.

17. Not sweat the small stuff (you’re not curing cancer).

Unless, of course, you are curing cancer. Then disregard. Ask yourself, “Will this matter a year from now?” If not, don’t sweat it. Acknowledge your mistake and learn from it.

18. Invest in your 401(k)—or at least think about it.

The numbers don’t lie. Someone who starts saving before the age of 25 accrues more interest than someone who starts saving at 30. Not sure how much to invest? This is a great guide.

19. Be a team player.

No one likes a selfish co-worker. Learn this healthy habit early in your career to get ahead of those who didn’t. You can operate under the “CYA” (cover your ass) mentality, just make sure it doesn’t turn into a “TUB” (throw under the bus) one.

20. Talk to the CEO of your company.

Get sweaty palms talking to authority figures? Nix those nerves now.

21. Lead a meeting.

You’ll need to learn how eventually, why not get it out of the way before you turn 25? Have a meeting agenda, and make sure you open it for discussion as often as you can so you’re not the only one talking. Also, you can take it one step further by following up with action items and decisions made during the meeting.

22. Ask for time off without feeling guilty.

You earn your time off, so it’s important to take it with a clean conscience. If you’re planning on having a “Treat yo self” day, look into local brewery tours, daytime trapeze classes, or some simple retail therapy.

23. Put together a visual report.

Putting information into a strong visual report speaks volumes more than just throwing the numbers onto a spreadsheet and clicking send. About 60 percent of people are visual learners, so it’s important to make your information pop with charts and graphs.

24. Give your elevator pitch.

Since I work for a small company, the question I get asked the most is, “What’s Ragan?” It took some practice, but I finally got my company’s elevator pitch down a few months after joining the team. Not sure what yours is? Listen to what your co-workers say.

25. Be a mentor.

By the time you’re three years out of college, you will have had at least one younger person ask you for career advice. Understanding the impact you have as a mentor is powerful, and the relationships you have with mentees can be some of the most rewarding ones you’ll have in your mid-20s.

Jenny Fukumoto is a marketing manager at Ragan Communications, which publishes PR Daily. She is also a self-proclaimed Mexicanese marketer, beer buff and networking nerd. A version of this story first appeared on Ragan’s Millennial Mafia blog.

1. Be sure to shower and dress when you wake up.

This may sound silly, but it really is necessity. Get out of those PJs, and into some fresh clothes – psychologically, you’ll be more prepared to work effectively.

2. Set up a work station.

Don’t you dare contemplate laying in bed – make sure you either move to a room that can work as a functional office, or set up a table in the kitchen.

3. Make a to-do list.

Put together a full list of the tasks and work that you want to accomplish throughout the day. You’ll be able to track your progress easier, and accomplish more with a step by step layout.

4. Take breaks.

Don’t feel guilty about it either. Make sure you take time to grab water, a coffee, and even step out for lunch. A stimulated brain is one that maintains diversity.

5. Check-in with your co-workers, or colleagues.

It’s easy to feel isolated when you’re all alone and working away. Be sure to get some human interaction in your day, and update others on some of your progress/offer your help (if you have the time). Engaging with others is key to keeping your mind focused.

6. Make sure you’re always available during your working hours.

Whether it’s through email or by phone, be sure that you are always reachable. Your co-workers will appreciate that you’re always around – and it makes it easier for everyone considering you’re not at your desk to consult throughout the day.

Have you got any tips or tricks you use when working from home? Share them in the comments below!

What are your thoughts? Are you shocked by any of this info? Is there anything you didn’t know?

Imagine a system where if a product scans with an incorrect price at the cashier’s till, it becomes FREE! Well, guess what? I’m here to tell you that this imaginary system is actually a reality, and it’s called the “Scanner Price Accuracy Voluntary Code”.

There’s a few minor stipulations:

“If the scanned price of a non-price ticketed item is higher than the shelf price or any other displayed price, the customer is entitled to receive the item free, up to a $10 maximum. When the item has a price tagged, the lowest price applies. When identical items are incorrectly priced, the second one will be sold at the correct price.” (Source: http://www.competitionbureau.gc.ca)

Who Participates?

The Canadian Association of Chain Drug Stores (CACDS)
Shoppers Drug Mart
The Groupe Jean Coutu (NB and Ont only)
Lawton Drug Stores
London Drugs
Lovell Drugs
Pharma-save (BC and Sask)

The Canadian Council of Grocery Distributors (CCGD)
Canada Safeway Limited
The Great Atlantic and Pacific Tea Company of Canada Limited
Loblaw Companies Limited
Sobeys Inc.
Metro Inc.
Thrifty Foods
Costco Wholesale Canada Ltd.
Co-op Atlantic
Federated Co-operatives Limited

The Retail Council of Canada (RCC)
Costco Wholesale Canada Ltd.
The Home Depot Canada
Canadian Tire Corporation Ltd.
Toys r Us
Shoppers Drug Mart
Wal*Mart Canada Corp.
Giant Tiger Stores Ltd.
The North West Company
Best Buy/Future Shop ( in implementation stage)
2 Home Hardware franchisees

The Federation of Independent Grocers (FIC)
Thrifty Foods
Overwaitea Food Group
The Harry Watson Group
Longos Brothers Fruit Markets

As well as over 1000 independent locations

So next time you’re at the cash register, keep your eyes peeled! The sale price that you thought was FANTASTIC could end up being better than you think!

Want more info? Click here.

Have a story about redeeming this policy? Share it in the comments!

Chances are: a curse word followed by a swift move to pick up the umbrella on your way out the door are in your near future. Here’s the thing you may be missing -  40% chance of rain actually means 60% of sunshine. Refreshing, right?

This isn’t to say that you shouldn’t be taking your umbrella out with you in the morning – but also, properly look at the information in front of you, and choose your perspective.

We’ve all heard the familiar ‘glass half full’ analogies, and I can honestly admit that I sometimes find them incredibly annoying – particularly when the timing is off. I’ll admit: I spend a majority of my life planning for the worst. I find that there’s great benefits from always expecting the outcome will turn out sour. It prepares your mind in advance of bad news, and if by chance it all goes well – you’re pleasantly surprised.

All of that said, there’s one important concept that can easily be forgotten. You can prepare yourself without allowing negativity or fear to take over. It’s easy to let little things distract you in life, but with a proper perspective – you can be fully prepared to embrace disruption.

When you encounter situations that you find challenging or even a test of your patience, there’s a few questions you can ask yourself to get in the right mindset.

• Can I change the outcome of the situation? If not, accept it and make the best – sweating small stuff isn’t worth the heart attack.

• How can I prepare myself? Think about what you can do to limit the amount of negativity in the situation, and brace yourself for the unexpected.

• Will this matter a year from now? If not, try to figure out how to deal with the situation, and realize that the outcome won’t last forever

• Will it reflect badly on me if I’m resistant to the situation? Chances are, the people who have positive and open mindsets are viewed as more evolved and progressive human beings.

Believe me, I know how tempting it can be to fly off the handle or jump to negative thinking. We’re all guilty of it – we’re human. Hopefully this post can help you work towards seeing the 60% chance of sunshine on the horizon, while still keeping an umbrella in your back pocket (just incase).

I’m here to tell you right now – that a simple cut and paste job into your status will NOT automatically re-instate your rights, or any other objective you have in your head. This paragraph is not legally binding and frankly, the fact that Facebook has gone public is completely unrelated to the privacy of your content.

The fact is: social networks are not made for private storage. What this means for you? That regardless of privacy settings, personal preferences and the like: you should treat every photo, sentence and your shared content as though your grandmother/mother/employer/future employer CAN and WILL see everything.

In light of this, here’s a few things you can do to clean up any questionable stuff you may have lying around in your past:

1. Delete Questionable Photos: If you’re emotionally attached to them, save them somewhere. Regardless of the privacy settings- there are several ways these can be accessed (including by that person who just interviewed you for your dream job).

2. Censor Yourself: Obviously these networks are all made for you to express yourself, but keep in mind that it’s possible that everything you say online can be publicly retrieved. Keep your controversial conversations to ‘in-person’ – it could be the difference between scoring a potential job, client or even a relationship.

3. Download Your Facebook History: This is easy to do by going to your general settings menu (see picture). Sometimes we forget just exactly what we have listed online, and this is a resource to really go back and decipher what should be edited or deleted.

4. Everyone and Everything Is A Brand: Everything you say, everything you do, and everything you endorse is a reflection of yourself online. Put thought into the future when posting in the present – you never know what tomorrow brings.

Do you have additional tips or suggestions to avoid unnecessary disruption? Share them in the comments!

The unfortunate part is: youth in the media are depicted as Jessica Simpson pondering the existence of tuna within a tuna can. Yes, the reference is a little dated, but still – imagine how much the media has distorted youth since 2001. I know it’s extreme to resort to immediate pop culture references when comparing to corporate culture, but you have to wonder – how many top level execs have seen this trashy media and unwillingly let it slip into their subconscious? I’m extremely lucky to work in a progressive environment that thrives on the talent of youth in the workplace, while impressing challenge to accomodate growth. However, not all youth are so lucky.

I was recently reminded of a few key facts that we as youth really need to remember while pursuing our life dreams and desires, and I thought I’d share them with you.

1. You Drive The Car – Every move you make teaches people how to respond to you. Be sure that the image and persona you project is one that you’re proud of. If you’re unsure of what you appear to others as, ask for an opinion from a close friend or co-worker – feedback is IMPORTANT.

2. Work Your Butt Off – If you really want something, it can be yours. All of this comes with a cost of practice and patience – but you need to be driven enough to start from the bottom.

3. Make Sure You’re In The Know – I constantly get feedback from my job, and I’m sure my boss will tell you how often I require it (sometimes to a fault). The fact is, don’t allow yourself to slip – always check in and make sure you’re meeting (or exceeding) requirements. It always feels good to know that you’re on the right track, and I’m sure your boss will appreciate the check in.

and finally:

4. Make Sure You’re Valued – It’s easy to undermine yourself, particularily when you’re early in your career. Make sure that the environment you work in embraces you and allows you to grow. I know we don’t always have the luxury of being selective with our careers – but we can make the choice to do something if we’re unhappy. Believe me: you DO NOT have to be stuck somewhere that you feel badly or unwanted. If you want a change, you have the ability to make it happen.

That’s all for today, and please feel free to sound off with any comments or feedback – I’m anxious to hear your views.