How to Tell Whether Your Startup Needs a PR Firm
We often get inquiries from start ups across the nation. Just a couple days ago, we stumbled upon a fantastic article about PR for tech startups, and wanted to share it with all of you! This article is written by Ben Pavlovic and Edited by: David Wolinsky and originally appeared on nbcchicago.com.
Chicago entrepreneurs — I am one of you. In October, 2010, I co-founded VineSprout, a Chicago public relations firm. Two extremely fulfilling years later, our firm has represented more than 25 startups, many of which were built in Chicago. Some are as far away as Atlanta, Miami and London. We have worked with you in all shapes, sizes and stages. We have watched this amazing startup ecosystem in our city continue to blossom and impress. This is my first post for NBC Chicago’s Inc. Well blog. My aim is to share my experiences and PR expertise with fellow startups and to help you make smarter PR decisions as you grow.
There are many misconceptions about the public relations industry. I will address some of these myths now and in future posts. What does a PR person not do? They do not write articles for newspapers, nor buy advertising. What does a PR professional do? They work with the media to get products and brands featured editorially in the news. The PR job description then is to build brands, reputation and credibility for clients.
Does my startup need a PR firm?
Want people to know your company name or product? Do you need to attract more users or customers to demonstrate traction to the investment community? If you answered “yes” to any of these questions, you probably want a PR firm on your side. Many startups realize they must get the word out about their product or business to grow. A PR firm can help startups grow by securing media coverage that will garner attention of users, investors and customers. Solid and consistent media coverage in newspapers, blogs, radio and TV lends credibility to your brand.
Can I do it myself?
Aside from coming up with that innovative idea, a successful entrepreneur must delegate and delegate well. Can you lead your startup’s public relations efforts by yourself? Perhaps. But how effective will you be, and should you be spending your limited time on PR rather than focusing on fundraising or product development? Only you can answer that. Surely some startups can successfully manage PR internally. It doesn’t take a Daniel Edelman to pick up the phone and call Crain’s Chicago Business or The Wall Street Journal. But are you comfortable tooting your own horn? Do you know how to approach relevant contacts with unique, compelling newsworthy angles and trends? Do you have time to research each journalist and customize your pitches? Can you explain your company in a concise and simple way without jargon?
How do I find the right PR firm?
Ask around. Get opinions from entrepreneurs and mentors you trust and respect. Connect with them on Built in Chicago and on your other social networks. Do you see a local startup in the news repeatedly? Ask them who is working the press on their behalf. Find a small firm that will be hands on with your startup. Find a company that believes in you and what you’re selling.
How much does PR cost?
Many in the industry, VineSprout included, work on a retainer fee system. A realistic budget for an early stage startup should fall somewhere between $2,000-$3,000 per month. Determine and set your goals during consultations with your PR firm to ensure you are getting the return that is important to you. Not every PR firm or client determines success or ROI in the same way. If circulation or impressions mean little to you, ask for a metric that better fits your definition of success.
When should I start working with a PR firm?
Do you have paying customers? Is your product accessible and in a decent enough beta form? If you are a bootstrapped startup with no revenue in site, consider holding off on launching a PR campaign until you have secured several customers.
Once you have a date set for the launch of your startup, be sure to allow some cushion for development issues. Sit down and get to know the partners. Engage at least 30 days in advance of your announcement. This gives your new team ample time to familiarize with your messaging, brand and products.
Have confidence. A strong, reliable PR team will be able to communicate about your brand extremely well. You are hiring them because they should do this better than you.
Ben Pavlovic is the co-founder of VineSprout, Inc., the Chicago public relations firm that specializes in growing startups by getting them in the news. VineSprout has worked with graduates of Excelerate Labs, Healthbox and Incubate Miami. Follow @VineSprout on Twitter.
5 things for PR pros to know about Hurricane Sandy
This article originally appears on PRDaily.com

Hurricane Sandy blasted across the East Coast on Monday night, leaving devastation, flooding, and 33 people dead in its path. More than seven million people in the nation’s eastern section are without power.
The storm socked the world’s media capital—not to mention its PR epicenter—so most news outlets (particularly those east of the Mississippi) are focusing the bulk of their coverage on the storm, which means you should mostly avoid pitching the media this week (some exceptions to that rule here).
Meanwhile, here are five things PR pros (wherever you are) should know about the storm’s aftermath:
Twitter mentions of Sandy topped 4 million one day. Citing data from monitoring firm Radian6,USA Today reports that more than four million mentions about the hurricane appeared on Twitter in the last day. “Hurricane Sandy” was the top phrase on Facebook in the U.S., followed by several other storm-related words. Instagram was equally alight with images from the hurricane. Instagram CEO Kevin Systrom told USA Today that there are 10 pictures per second appearing on the photo-sharing site with the hashtag “Sandy.” The Wall Street Journal highlighted several of the pictures, one of which was retweeted more than 5,000 times. Storify has been another busy place online for people and media outlets to tell stories via social media about the storm. Conversations about the storm will likely continue to dominate social media today and throughout the week.
Sandy took down some of the most heavily trafficked news websites. BuzzFeed, Gawker, The Huffington Post, Daily Kos, and Bloomberg News fell silent over night, as the storm knocked out power to the sites’ data centers. (The Atlantic’s newly launched business site Quartz has more on why the data centers went down, as does Poynter.) Most of the sites were available on the West Coast, and every site except for Gawker (as of 10:30 a.m. ET) had restored power to some extent. During the down time, the sites turned to social media—namely Twitter and Tumblr—to deliver updates on the storm as well as their own outages.
Employees of PR and ad firms are staying home today. PR agencies large and small along the Eastern Seaboard—from Washington, D.C., through New York and New Jersey, up to Boston—are telling their employees to stay safe and work remotely. Ad firms are doing the same, according toAdvertising Age.
New York’s Mass Transit issues powerful statement. This is no time for mealy-mouthed statements packed with jargon. The National Weather Service understands that, as does New York’s Metropolitan Transportation Authority (MTA). With its subway tunnels flooded with salt water thanks to Sandy, MTA Chairman Joseph J. Lhota issued a statement saying:
“The New York City subway system is 108 years old, but it has never faced a disaster as devastating as what we experienced last night. Hurricane Sandy wreaked havoc on our entire transportation system, in every borough and county of the region. It has brought down trees, ripped out power and inundated tunnels, rail yards and bus depots. … Our employees have shown remarkable dedication over the past few days, and I thank them on behalf of every New Yorker. In 108 years, our employees have never faced a challenge like the one that confronts us now. All of us at the MTA are committed to restoring the system as quickly as we can to help bring New York back to normal.”
Kudos to whomever wrote that statement, which minces no words.
American Apparel slammed for email promo referencing hurricane. The edgy retailer launched a 36-hour online sale for shoppers effected by Sandy, promoting it through an email blast that began: “In case you’re bored during the storm …” The promo drew almost universal derision on Twitter—Mashable collected many of the negative tweets—but the company has yet to weigh in. It seems likely that American Apparel meant to be overly provocative. You needn’t be. Careful what you tweet or blog in the wake of the storm.
Film Friday: What Are Millennials Like In The Workplace? Exploring Digital Natives vs. Digital Immigrants
A hot topic as of late, people are avidly discussing Millennials in the workplace. We recently attended a screening of Mosaic People Development’s new investigative film: Beyond The Digital Divide. The 7 minute film has just been made available online, and features people from both the Digital Native and Digital Immigrant perspective. Have a watch, and learn a little more about this trending topic below.
For more on this topic, be sure to check out this post on Digital Natives vs. Immigrants.
Youtube Done Right: Brownes Dairy Farm Infographic
We came across this ‘udderly’ fantastic infographic video made by a dairy farm over in Australia. Because this is such a prime example of how to modernize your advertising approach while embracing social media: we couldn’t wait until Film Friday to share it with you!
“Every year millions of litres of milk are trucked into Western Australia (WA) from over east. At a time when WA dairy farmers are struggling to survive. Not a lot of people realise this is happening because much of that imported milk comes in as yoghurt.
Brownes are saying “enough” and making next Saturday November 3rd the official Use Buy Date for all yoghurts imported into WA. From that day on, we invite you to buy locally-made yoghurt instead. It’s fresher for your family and better for all those families who own and run WA dairy farms.” via Brownes.
Job well done Brownes, job well done.